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Feb
3
Blancco 5 version 5.9.0 has been released!
Posted by Antti Päivinen on 03.02.2016 09:34

Blancco 5 version 5.9.0 release notes:

Features

  • Hardware support: 64-bit kernel: Blancco 5 has always been delivered in 32-bit, but this comes with a limitation as only a maximum of 4 GB of the machine's RAM can be used. Starting from the 5.9.0, Blancco 5 will also be delivered with a 64-bit kernel, which provides better support for 64-bit machines and can use all the RAM available. Being able to use more memory results in improved stability and a higher amount of drives erasable simultaneously.
  • Reporting: New conditions to write the Bootable Asset Report: There are new conditions to write the Bootable Asset Report. Now this report will be written on any drive that has been successfully erased, as long as the erasure report is saved on a USB stick or sent to the Blancco Management Console. Configurable with Blancco 5 Configuration Tool 1.7.0.
  • Localization: Support for Mandarin Chinese: To be st support the booming Asian market and its billion Mandarin speakers.
  • Erasure process: Advanced Erasure mode settable as default: Booting Blancco 5 and first seeing the simplistic "Standard" view is not a fatality anymore. Now Blancco 5 can be configured to display the "Advanced" view by
    default. Configurable with Blancco 5 Configuration Tool 1.7.0.
  • User interface: Hide the Customer/Operator fields: The Customer and Operator fields can now be completely hidden if you consider you do not need them in the Blancco 5 user interface or in the final report. Configurable with Blancco 5 Configuration Tool 1.7.0.
  • MC connectivity: Configurable timeout for connectivity with the Blancco Management Console: Every network is a different story, some are fast, others slow or busy. In that regard, Blancco 5 now provides a setting for configuring the timeout to connect to the Blancco Management Console. Do not hesitate to increase this value if you are connecting dozens of machines in your erasure network. Configurable with Blancco 5 Configuration Tool 1.7.0.
  • Reporting: Automatic report backup: The erasure report is the most important information you can get from Blancco 5, and forgetting or losing it equals time and licenses lost. This feature allows you to automatically send a temporary erasure report to the Blancco Management Console whenever an erasure is completed. In case the connection to the BMC is not possible or not set, the temporary report will be saved to any USB stick connected to the machine. Configurable with Blancco 5 Configuration Tool 1.7.0.

Bug fixes

  • Drive detection: Updated support of PMC-Sierra RAID controllers (available on e.g. DD9500 machines). This fixes a drive detection issue on these machines.
  • Booting problem: Fix for a booting problem on Quanta D51B-2U (2U1N).
  • Erasure engine: Fix for a regression where some previously supported drives displayed a "NOT SUPPORTED" icon when selected for erasure with standards including a firmware-based erasure step.
  • Network connectivity: Fix for a network connectivity issue where the connection with the Blancco Management Console could not be established due to a low timeout. This timeout is now configurable via the Blancco 5 Configuration Tool. The reactivity of the network/BMC icons in the B5 interface has also been improved.
  • User interface: Fix for a problem on the "Report per drive" mode where the report view became slow after selecting several reports for saving/sending. Available on Blancco 5 Server only.
  • Usability: UI improvement: the process step "Input & edit" is hidden if the Customer/Operator fields are hidden and if there are no custom fields to edit. Process simplification if updating the report is not required.
  • Erasure engine: Fix for a regression where some drives displayed a "NOT SUPPORTED" icon after an erasure with a standard including a firmware-based erasure step.
  • Network connectivity: Fix for a bug where the network interface did not wake up after the freeze lock removal procedure. B5 now waits for the network adapter to wake up.
  • Drive detection: Fixes for drive detection issues on machines with HP Smart Array P410. P420 and P420i RAID controllers (only 8 drives were detected). All connected drives are now detected.
  • Fix for an erasure issue on drives connected to HP Smart Array RAID controllers (only 10 drives were erasable simultaneously). All connected drives can now be erased simultaneously.
  • Reporting: Fix for a bug on the PDF report, the failure of the Cryptographic erasure command was not properly reported.
  • Erasure engine: Fix for a problem displaying the UI on Apple machines (MacBook Air 7,2; MacBook Pro 13 Retina). The B5 kernel includes now the latest support for the Intel display adapter.
  • Booting problem: Fix for a booting problem on NEC VersaPro VT-C (x86 Atom tablet). Blancco 5 can erase these tablets up to the clear-level only (no purge-level).

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Feb
3
Blancco Configuration Tool version 1.7.0 has been released!
Posted by Antti Päivinen on 03.02.2016 09:32

Blancco 5 Configuration Tool version 1.7.0 release notes:

Features

  • Added: Compatibility with Blancco 5 version 5.9.0 (and older) erasure software images
  • Added: Mandarin Chinese language/user interface
  • Added: Compatibility for Blancco Hardware product specific erasure software images
  • Added: Automatic report backup (auto-send & auto-save) configurability
  • Added: Select standard/advanced erasure mode
  • Added: Post/Get timeout configurability

Bug fixes

  • Issue: Customer/Operator fields: options to move/hide/remove them
  • Issue: Chinese installer problems
  • Issue: Report auto-send checkbox & RPD settings misbehavior

Other

  • EULA has been updated to the latest version

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Jan
28
Blancco 5 Mobile version 2.2 has been released!
Posted by Antti Päivinen on 28.01.2016 09:40

Features

  • BlackBerry erasure. BlackBerry OS 5.0 – 7.x erasure is supported. BlackBerry Priv is also supported.
  • Easier re-testing for diagnostics. If some diagnostics tests fails, the failed tests can be easily re-tested from the Test Center or Test Report view. When all the needed tests have been done, the user selects “Complete Test” from the Test Report view. This sends the test results to Blancco 5 Mobile and uninstalls the diagnostics application from the mobile device.
  • Erasure rounds in erasure report. The erasure report shows the number of overwriting rounds. For example, U.S. Army AR380-19 standard is 3 overwriting rounds and Peter Gutmann’s algorithm is 35 erasure rounds. Erasure rounds if not shown if overwriting is not used in the erasure standard. For example Apple iOS erasure (Cryptographic Erase) and Android Factory Reset do not have overwriting rounds.

Bug fixes

  • Fixed several issues for diagnostics. Diagnostics is now supported for iPhone 6s/6s+. The reliability of the Bluetooth diagnostics test on iOS has been improved. Please note that Bluetooth test requires that there is a discoverable Bluetooth device nearby. It is recommended to use for example a Bluetooth headset/speaker that is always discoverable. Also note that due to limitations of iOS platform, iPhones/iPads cannot discover some Bluetooth devices. For example iPhone cannot discover other iPhone via Bluetooth.
  • Fixed Checking License flashing unnecessarily in Android erasure.
  • Fixed erasure standard not shown in device icon after re-connect.

Known issues

  • BlackBerry: erasure fails if device password is set while the device is connected to Blancco 5 Mobile. Workaround is to re-connect the device and start erasure.
  • BlackBerry: the disk size in erasure report is always 0B.

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Jan
7
Blancco 5 Mobile version 2.1.1 has been released!
Posted by Antti Päivinen on 07.01.2016 15:00

Features

  • IMEI check: Device details such as Find My iPhone Activation Lock can be checked using the device IMEI code. IMEI is a unique 15-digit decimal number that is used to identify a GSM/UMTS/LTE device. The user can select which external web service to use for the IMEI check. IMEI code is automatically copied and can be easily pasted to the web service by pressing Ctrl+V. Please note that the data comes from a 3rd party service, so Blancco is not responsible for the correctness of the provided content.
  • Device identifier switching: B5M supports several device identifiers such as custom id, IMEI, serial, USB serial, ECID (Apple only) and UUID (Apple only). Device identifier is visible in the device icon and clicking on the identifier switches to the next available identifier.
  • Concurrent iOS firmware downloads from Apple server: When using the iOS firmware sharing feature, it is possible to download several firmwares concurrently from Apple. The maximum number of concurrent downloads is defined in Download Service settings.
  • Label printing enhancements: The usability has been enhanced: test print and label preview use the current selections in the dialog.

Bug fixes

  • Fixed: iOS erasure problems with overwriting (for example when Aperiodic random overwrite or HMG used as erasure standard). In some cases B5M crashed and restarted in overwriting, or the overwriting got stuck and it was not possible to cancel erasure.
  • Fixed: Download Service getting stuck when downloading multiple files that have already been downloaded via the Download Service.
  • Fixed: Android erasure recovery. Earlier, there was 10 seconds retry, but that was applied only to certain operations. Now, there is 2 minutes retry for all operations. Therefore, if Android erasure seems stuck, please wait. Also, as of 2.1.1, if Android erasure becomes really stuck, it should fail after certain amount of retries.

Known issues

  • Diagnostics is not supported for iPhone 6s/6s+ and iPad Pro.

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Dec
22
Scheduled maintenance break on the 30th of Dec 2015
Posted by Niko Puruskainen on 22.12.2015 13:55

There will be a scheduled maintenance break in Blancco cloud services and support.blancco.com site on 30th of Dec 2015, between 06:00am – 09:00am EEST.

The cloud reporting and erasure services and support.blancco.com site are unavailable during the maintenance.


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