Created date | Updated date | Affects version | Fix version |
---|---|---|---|
|
| Drive Eraser - All versions | N/A |
Erasure reports from Blancco Drive Eraser are not able to be sent to the BMC after erasure.
The error message "Report sending failed. Network problem or no connection to Blancco Management Console" is displayed.
The erasure software wasn't able to communicate with the Blancco Management Console anymore in order to send the report.
This can be caused by a wide range of different network and connectivity related issues and some common issues are explained below.
Below bullet list provides some possible resolutions to this issue. If you are unable to resolve the issue following items below, please contact Blancco Technical Support.