Hardware requirements and recommendations:

Read more detailed requirements from the Blancco Mobile Diagnostics and Erasure user manual!

CPUx64 processorx64 Quad core processor
RAM16 GB16+ GB
Hard drive20 GB100+ GB
USB portUSB 2.0 compatible portPCI Express USB adapter
Display1280 * 1024 resolutionFullHD (1920 * 1080) or better
InternetOver 1Mb/sWired connection (over 20Mb/s)

Blancco Management Console requirements:

  • If Blancco Management Console is used, version 3.3.2 or later is required
  • Diagnostics reports are supported in Management Console 3.3.5 and later

Firewall requirements: 

  • Internet connection is required to erase iOS devices
  • Make sure that there is no firewall blocking the Apple servers:
    • itunes.apple.com
    • appldnld.apple.com
    • appldnld.apple.com.edgesuite.net
    • gs.apple.com
    • gg.apple.com

USB related requirements:

  • USB hubs with an external power supply
    • 500mA/port is recommended
    • Note that every single device connected to a USB port (USB stick, HASP, keyboard, mouse) consumes power and "performance resources" 
  • PCI Express USB adapters
    • Standard USB adapters integrated to motherboards do not usually have sufficient bandwidth for handling a high number of concurrent device connections
    • Use PCI Express USB adapters to allow more devices to be processed simultaneously
    • PCI-e USB 3.0 adapters with the NEC Renesas uPD720201 or uPD720202 chipset are recommended
    • PCI-e adapter card should get power from the PC power supply and NOT through the motherboard
  • Connect a proper amount of devices per USB bus
    • It is recommended to connect max. 20 devices per USB bus
  • Use high-quality USB cables
    • For iOS devices, use cables that Apple has certified and that come with the "Made for iPod/iPhone/iPad" logo
    • For Android devices with USB-C cable, use cables that are compliant with the USB-C specification. Non-compliant USB-C cable can damage the mobile device and the PC.