There will be an important update coming for Blancco Mobile Diagnostics and Erasure. Blancco Mobile Diagnostics & Erasure 3.10 launches on April 25, 2019. With this release, every BMDE customer must update to version 3.10 no later than May 5, 2019 due to a forced update for iOS diagnostics.

Additionally, once BMDE is updated to the 3.10 version, any customers using Blancco Management Console on-premise/locally must also update to at least BMC 4.8 due to a digital app signature update. If BMDE customers do not update to this or newer versions of BMC, they will no longer be able to send or receive reports after updating to BMDE 3.10. Customers using the cloud version of Blancco Management Console will not be required to manually update at this time.

Specific release details will be posted to the Blancco Support Portal following the 3.10 release on April 25, 2019.

Questions? Submit a new support ticket or contact our support team at