Date: Fri, 29 Mar 2024 09:51:14 +0000 (UTC) Message-ID: <1808054055.8488.1711705874433@support.blancco.com> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_8487_1630690492.1711705874433" ------=_Part_8487_1630690492.1711705874433 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
Usually the reason is that the iOS version information is = too old and the erasure is attempted with an unsupported iOS version. Apple= usually signs only the two latest iOS versions and erasure with any o= lder iOS version is not possible.
In this case, the device icon goes to "Requires attention" status = and there is a pop-up "New version information required" with options to do= wnload new version information ("Download now") or stop erasure ("Stop"). T= he "Download now" option is recommended in this case.
Version information is automatically after the configured time per= iod (Settings > iOS > Automatically update version information=E2=80= =A6), but can also be done manually by selecting Settings > iOS > Dow= nload now > Update now.