Date: Fri, 29 Mar 2024 05:17:09 +0000 (UTC)
Message-ID: <1629162943.8424.1711689429034@support.blancco.com>
Subject: Exported From Confluence
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Booting Blancco Drive Eraser / Blancco 5 from a CD or USB fails<=
/title>
Booting Blancco Drive Eraser / Blancco 5 from a CD or USB fails
Sometimes Blancco Drive Erase=
r / Blancco 5 might not boot up properly from a USB or CD. Error messa=
ges, such as "Cannot find application image" or "B=
lancco image damaged, MD5 Checksums don=E2=80=99t match", might be=
displayed on the screen.
The most common CD boot related probl=
ems:
- The CD/DVD is burned incorrect=
ly.
- There is something wrong with the CD=
or the optical disc drive: Read errors may result in error messages. Try r=
e-burning the disc and make sure that the optical drive is functional.
- The erasure software ISO image has c=
orrupted (usually during the download): Re-download the ISO image and try t=
he CD burning again.
- Older optical drives can be picky wh=
en it comes CD-R/RW brands. If all else seems to fail, try a different CD b=
rand, and burn the CD with slower burn rate.
The most common USB boot related prob=
lems:
- Something has gone wrong with =
the bootable USB device creation: See this article for proper bootable USB creation.
- USB booting is not properly supporte=
d by the computer: This happens mostly with older computers, which might no=
t support USB booting at all or it is badly implemented. Check if BIOS is a=
ble to detect the connected USB device or if there is even an option to boo=
t from USB available.
- Old version of Blancco USB Creato=
r has been used: Download and install the latest version of Blancco =
USB Creator.=
- Format option was not used when creating the USB stick: When crea=
ting the bootable USB stick, make sure that you have selected the "Format" =
option.
- The erasure software ISO image has corrupted (usually during the =
download): Re-download the ISO image and try the bootable USB creation agai=
n.
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