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After logging in, you can see overview of your ticket tickets by selecting "Requests" from top right corner and selecting "My requests". The number next to it tells the amount of open tickets you have at the moment. If you want to see overview of the tickets reported by our your organization click on the name of the organization ("Example Organization" in the Picture 5.).

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In the overview you can filter the tickets according to their status and reporter. If you want to change the view between the tickets reported by you and ticket reported by our your organization, you can do that by selecting different filter from the "Created by me" dropdown.

If you want to see ticket reported by you, select "Created by me".

If you want to see ticket reported by our your organization, select corresponding organization under the "Shared with my organizations" section. (NOTE. If you don't have the organization view available, please contact Blancco Technical Support in order to start using this feature.)

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