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Update Dec 7, 2018: Blancco has confirmed that BMDE 3.8.4, due out December 11th, 2018, along with Apple firmware release 12.1.1, will not have issues requiring customers to re-plug the connection. |
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Update Dec 6, 2018: Apple has released 12.1.1 last night, earlier than anticipated. Current testing with BMDE indicates that 12.1.1 does not address the erasure issue with 12.1, and also requires the device to be manually reset to get into recovery mode (home button + power button for 5-10secs), then connect to iTunes. Recommendation is to use iOS version 12.1 for now. Manage the source for the Apple version information using the BMDE 3.8.3 feature, as described in the notes below on Nov 28th, ensuring that the source is changed back to Blancco. Solution – Blancco is still planning to release 3.8.4 on Dec 11th, which gives users the ability to perform an iOS Factory Reset as part of the automated workflow, however, the true fix will need to come from Apple. |
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