Versions Compared

Old Version 1

changes.mady.by.user Sami Purho

Saved on

compared with

New Version 2

changes.mady.by.user Sami Purho

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

UI Button
colorblue
icondownload
tooltipDownload Remote Support Tool for Windows
titleBMDE Remote Support Tool
urlhttps://download.blancco.com/products/erasure/mobile_device_eraser/remote_support/BMDE-RemoteInstaller.exe

Required settings on the BMDE client side
  1. From the login screen, open "System settings"
  2. Select "Admin Control"-tab and enter your admin password
  3. Select "Other settings"
    Other settings
  4. Provide the IP address of your Windows machine to "Online support IP"
    Online support IP
  5. Click "OK" to save the changes
Calling from BMDE client to the Remote Support Tool

You can call to the Remote Support Tool either from the Login screen or after logging in to the system

...