Page History
| Created date | Updated date | Affects version | Fix version |
|---|---|---|---|
| 04 Apr | 7.4.0 and older | 7.5.0 |
There is an on-going issue with multiple Lenovo machines equipped with NVMe drives where the erasure fails due to failing firmware erasure commands. The root cause of this issue is a security feature enabled within Lenovo's firmware which prevents executing required erasure commands successfully. This being the case, the issue occurs in all versions of Blancco Drive Eraser and any erasure tools using the Purge Level Erasure Standard.
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As Blancco continues to work with Lenovo support, it is also recommended that our customers engage Lenovo directly to report such an issue if impacting production environments. If you are experiencing this issue, please submit a new support ticket with the details of the affected machines and issue reports from the machines, and we will continue to collect all customer reports.
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Update May 2023: Drive Eraser 7.7.0/7.7.1 and newer versions support the PSID Revert command. This command allows for drives manufactured by Samsung that are TCG Opal Lock Compliant or Enterprise Compliant to be erased using firmware commands when these locks are set. This feature allows such drives to be erased to a purge level standard. |
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Update April, 2023: Drive Eraser 7.5.0 and newer versions support commands which are used for disabling locks from the drives which are locked by the machine BIOS. |
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