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As Blancco continues to work with Lenovo support, it is also recommended that our customers engage Lenovo directly to report such issue if impacting production environments. If you are experiencing this issue, please submit a new support ticket with the details of the affected machines and issue reports from the machines, and we will continue to collect all customer reports.


Info

Update Nov 2, 2018:

Thus far, Lenovo has been unwilling to make changes to this feature.  We still recommend customers to create a support case with Lenovo if possible.

Workarounds:

  1. Remove the drive from the unit, then erase using NIST Purge Level
  2. Erase using NIST Clear Level
  3. BDE 6.6 will include a feature with fallback functionality specific to NIST.  If NIST Purge fails, the customer can automate the workflow to subsequently run NIST Clear.