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As Blancco continues to work with Lenovo support, it is also recommended that our customers engage Lenovo directly to report such an issue if impacting production environments. If you are experiencing this issue, please submit a new support ticket with the details of the affected machines and issue reports from the machines, and we will continue to collect all customer reports.
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Update Nov 2, 2018: Thus far, Lenovo has been unwilling to make changes to this feature. We still recommend customers to create a support case with Lenovo if possible. Workarounds:
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Update Dec 5, 2019: Good news! We have found some alternatives allowing to purge successfully some Lenovo models with Blancco Drive Eraser. The list of models (non-exhaustive) is below:
If your Lenovo model is identical or falls under the same family of machines, please contact your Blancco Support for additional information. |
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Update Nov 2, 2018: Thus far, Lenovo has been unwilling to make changes to this feature. We still recommend customers to create a support case with Lenovo if possible. Workarounds:
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