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There is an on-going issue with multiple Lenovo machines equipped with NVMe drives where the erasure fails due to failing firmware erasure commands. The root cause of this issue is a security feature enabled within Lenovo's firmware which prevent executing the required erasure commands successfully. This being the case, the issue occurs in all versions of Blancco Drive Eraser.

This issue have been identified at least on the following machines (with NVMe drives):

  • Lenovo Thinkpad T460s, T470, T470s, X270
  • Lenovo Yoga 370
  • Lenovo ThinkCentre M715q
  • Lenovo X1 Carbon

As this issue prevents Blancco from running the firmware erasure commands, Purge-level erasure cannot be achieved when erasing the drive on its original host machine. Clear-level erasure result can be achieved with the traditional overwriting. If Purge-level result is required, the NMVe drive should be erased by connecting it to another host machines machine which allows Blancco software to execute needed firmware based erasure commands.

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