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Comment: Minor rewording
Created dateUpdated dateAffects versionFix version

 

 

Mobile Diagnostics and Eraser - all versionsN/A

Problem

With certain Android devices running on Android version 6.0With some Android versions, the Wi-Fi diagnostics test always fails . Workaround is turn GPS on with high-accuracy mode.This problem occurs currently only on Android 6.0even though the it is known to work.

Solution

As a workaround, enable the GPS/location service with high accuracy mode which should allow the user to successfully complete the Wi-Fi diagnostics test.