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  • Make sure that the power cord is connected to the power outlet and connected securely to the E800's Power Supply Unit (PSU), and that it is switched on.
  • Push the power on switch on the front of the E800.
  • Should the problem persist, then this may be an issue with the motherboard or the chassis switch cable connections:
    • Reset the CMOS BIOS :
      • Unplug the power cord from the PSU.
    • Remove the chassis top cover:
      • Short the CMOS pin – refer to the motherboard manuals.
      • Remove the CMOS battery, wait at least 10 seconds and reinstall the CMOS battery.
    • Plug the power cord and power on the unit.
  • If this does not resolve the issue:
    • Check the circuit board that connects to the front panel swicthes (on/off and reset):
      • Check the circuit board underneath the SSD cage – remove this cage to access the board.
    • Make sure that all cables are secured. Cable connections from the motherboard to this board may came loose during shipping.
  • If the issue still persist, the problem may be with the motherboard itself:
    • Contact the Blancco Technical Support team.