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- Make sure that the power cord is connected to the power outlet and connected securely to the E800's Power Supply Unit (PSU), and that it is switched on.
- Push the power on switch on the front of the E800.
- Should the problem persist, then this may be an issue with the motherboard or the chassis switch cable connections:
- Reset the CMOS BIOS :
- Unplug the power cord from the PSU.
- Remove the chassis top cover:
- Short the CMOS pin – refer to the motherboard manuals.
- Remove the CMOS battery, wait at least 10 seconds and reinstall the CMOS battery.
- Plug the power cord and power on the unit.
- Reset the CMOS BIOS :
- If this does not resolve the issue:
- Check the circuit board that connects to the front panel swicthes (on/off and reset):
- Check the circuit board underneath the SSD cage – remove this cage to access the board.
- Make sure that all cables are secured. Cable connections from the motherboard to this board may came loose during shipping.
- Check the circuit board that connects to the front panel swicthes (on/off and reset):
- If the issue still persist, the problem may be with the motherboard itself:
- Contact the Blancco Technical Support team.