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If location is already present on the portal

  • You simply need to de-register the the tablet from the old location.
  • Logout from the current user and login again through the smartchk user.
  • You should get an option to select your location. Select the location and click on register.
  • Verify if the tablet is registered on the correct location from admin portal, by searching for the tablet serial number under kiosk profile option.

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  • Verify the new location with att_heir sheet.
  • Only if the location entry is present in att_heir sheet, you can add the location on ATT portal.
  • Later you need to de-register the the tablet from the old location.
  • Logout from smartchk user and login again.
  • You should get an option to select your location. Select the location and click on register.

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