Communication of Information
Identified issues can should be reported by filling a an Incident request on request on Blancco’s technical support site, which will result in a support ticket being created. :
- Click the 'Incident Management' button.
- Click 'Technical Support Request'.
- Fill in the incident information and submit the Incident.
More information about the Incident creation process can be found from the Technical Support Portal - Quick-start Guide.
Alternatively, an email can be sent to firstname.lastname@example.org; this will result in an automatically generated ticket.