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If you are having a problem with the Blancco Drive Eraser, and the most common troubleshooting tips and user and user manual instructions instructions do not seem to help, it is time to contact Blancco's Technical Support team. When contacting Technical Support, it is important to include the Blancco Drive Eraser issue report in the contact ticket. It is recommended that the issue report file should be zipped before adding it as an attachment.
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