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  • Check that the drive is not locked in any way. There are special locks that can prevent all read/write operations on the drive. One of them is the OPAL security feature that can be enabled either by the computer manufacturer or by the computer owner. Blancco Drive Eraser / Blancco 5 cannot cannot deal (yet) with the OPAL security feature and this if it is enabled on a drive: in order to erase such drive, the OPAL feature has to be removed manually prior erasurefirst. In order to remove this security feature, a PSID Revert command has to be issued to the drive. This command returns the drive to its factory state where it can be erased as normally. The PSID Revert command requires a software tool, as well as an access to the PSID (Physical Security ID) which is printed on the drive’s label. The software tool that issues the PSID Revert command depends on the drive manufacturer/model. Below is a list of tools that are required for specific manufacturer's drives:

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