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Blancco Enterprise Erase 2U appliance is an industrial grade server solution built to meet your high volume data erasure needs. The 2U appliance delivers a fast, reliable and certified erasure methodology in a portable form factor.


Knowledge Base articles:


Note on 3PAR 10xxx Series

If you are currently attempting to erase a 3PAR 10xxx series with Blancco Enterprise Array 2U, please note:

  • There is a known issue with the 3Par 10xxx series where drive detection is incomplete.
  • The current work-around is to connect directly at the shelf level utilizing the fibre channel port on the front of the appliance
  • Please note the shelves will not support daisy-chaining


Note on 3PAR 7xxx Series

If you are currently attempting to erase a 3PAR 7xxxx series with Blancco Enterprise Array 2U, please note:

  • A direct connection over Fibre Channel will not work in this model
  • The connection will need to be established directly, utilizing the SAS HBA via a MiniSAS cable.
  • Attach a MiniSAS Cable to the MiniSAS Port labeled DP1 (either Node0 or Node 1)
  • The MiniSAS Port Labeled DP2 is for daisy chaining to the next enclosure
  • Processor Enclosure (DPE) cannot be daisy chain
  • Disk Enclosure can be daisy chained up to 4 enclosures MiniSAS HBA port on the 2U


Note on 3PAR 8xxx Series

If you are currently attempting to erase a 3PAR 7xxxx series with Blancco Enterprise Array 2U, please note:

  • A direct connection over Fibre Channel will not work in this model
  • A 6Gbps SAS HBA may not work in some case - please make sure to use 12Gbps SAS HBA
  • The connection will need to be established directly, utilizing the SAS HBA via a MiniSAS HD cable.
  • Attach a MiniSAS Cable to the MiniSAS HD Port labeled DP1 (either Node0 or Node 1)
  • The MiniSAS HD Port Labeled DP2 is for daisy chaining to the next enclosure
  • Processor Enclosure (DPE/PE) cannot be daisy chained - only direct connect 1:1
  • Disk Enclosure (DAE/DE)can be daisy chained up to 4 enclosures per MiniSAS HD HBA port on the 2U


Troubleshooting - No discovery of drives in Blancco Drive Eraser GUI

Hot Swap function is may not work in certain drive enclosures. Drive Enclosure/s need to be powered on and all drives are ready before powering up the 2U.

  • Power up the drive enclosures - if already powered up make  sure all other data cables (Optical,LAN, SAS etc.) not connected to the 2U HBA ports are unplugged
  • Wait for all drive to stabilize
  • Remove redundancies data cable form the drive enclosures
  • Power up the 2U, wait until all drives have stopped blinking - once up and running, wait a further two/three minutes
  • Wait until Blancco software is up
  • Make sure Management Console tab is connected and showing the correct license count needed
  • Confirm all drives are listed in GUI
  • If not, hit Refresh button and wait few minutes for all drives to be listed
  • If no drive is listed, check cabling and all ports are connected and no redundancies cabling are connected
  • If drives still not listed - hit Refresh again , and wait bit longer
  • Reboot the 2U






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