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Blancco Enterprise Erase E800 is an industrial-grade server solution designed for high volume data erasure usage. The E800 can be configured to handle any type of hard drive, including SAS, SATA, IDE, Fiber Channel and SCSI. 


Knowledge Base articles:

HBA and Hard Drives Check Procedure via HBA BIOS: * FC HBA (LIS7204EP) - Ctrl + C key:  * Check the settings - set to default * Insert drives that are known to work and refresh - drive/s should be listed * SCSI HBA (Adaptec 29320LPE) - Ctrl + A ...
* Reinstalling ("reseating") the HBAs: * Safely power down the unit, remove the power cord form the PSU. * Remove the chassis top cover. * Reinstall/reseat the HBA. * Reconnect the power cord and repeat the procedure for all the HBAs to make su...
* The E800 Molex adapters come with safety features, including a fuse kit for each drive and a thermal kill switch for appliances with Fibre channel bays. * To check and replace a blown fuse, twist the black housing connecting the 5V (Red) and 12V (Ye...
* USB ports cable connections may come loose during shipping.  * Make sure all the cables are securely connected. The cables connected from the motherboard to this board may came loose during shipping.
* Connect a drive to they system that is known to be functional. * Wait until the drive is stable. In majority of the cases the LED follows the logic shown below:  * SAS drive - RED LED is on/steady (not blinking) * SATA drive - RED LED is off ...
* There are three different methods to check drive connectivity:  * Controller (HBA) Check via CLI [http://support.blancco.com/index.php?/Knowledgebase/Article/View/553/127/controller-card-hba-check-procedure] * Hard Drives check via CLI [http://sup...
* The backplane of the drive bays is designed with a Molex power connector, and it is possible that it could get loose during shipping. * Ensure that the drives are properly seated to the backplane connector, * The 3Amp Fast Acting fuse (if equippe...
* Make sure that the power cord is connected to the power outlet and connected securely to the E800's Power Supply Unit (PSU), and that it is switched on. * Push the power on switch on the front of the E800. * Should the problem persist, then this m...
* If the E800 is not producing a monitor signal:  * Ensure that the VGA cable is in good working order and connections are secured. * Replace the monitor/or monitor cable.


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