Download firmware from

Automatically download firmware when device is connected

Automatically update firmware packages

Schedule downloading updates between following times

Automatically update version information

System Settings; Synchronization service

To make sure that Blancco Mobile Diagnostics and Erasure downloads and uses the latest iOS version which is signed, Apple version information needs to be downloaded from the Apple servers.

Follow the instructions mentioned below in order to manage the source for the Apple version information.

  1. Navigate to Login Screen > Settings > Synchronization Service.
    1. If Synchronization Service is disabled you should only see a dropdown menu to select "version.xml source".
    2. If Synchronization Service is enabled, you can manage this settings from your "server" machine, under the "Firmware DL Settings".
  2. Make sure to select "Apple" as an version.xml source

It is required to manually update the information from the Apple servers after changing the source:

  1. Login to the system
  2. Go to Settings > iOS > Update Apple firmware version information manually > click "Update now"