Android Device gets stuck in the finalizing phase
- "Continue waiting": The device state in Blancco Mobile Diagnostics and Erasure is changed to "Finalizing".
- If it can be seen that the factory reset has been finalized, but on Blancco Mobile Diagnostics and Erasure side the device is still in finalizing phase, user can be allowed to manually verify the factory reset.
- This settings is available under Settings → Android → "Erasure Options" -section → "Allow manual verification of factory reset".
- If set to "Never" user cannot manually verify the factory reset by themselves at all.
- "Stop": The erasure is marked as failed and device is removed from UI.