The most common HASP dongle and erasure software license related problems with Blancco Management Console 3 and 4 are:

  1. MC 4 is started, but licenses are not detected ("HASP is not reachable. Please connect HASP USB dongle to the server.")
  2. MC 3 has been working normally, but after activating a HASP license code file the new licenses are not shown on the HASP key.
  3. License and user related settings are not in order: Blancco Erasure Software informs that no licenses are available to use the product.