Created dateUpdated dateAffects versionFix version

 

 

Management Console - all versions

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The most common HASP dongle and erasure software license related problems with Blancco Management Console are:

  1. MC is started, but licenses are not detected ("HASP is not reachable. Please connect HASP USB dongle to the server.")
  2. MC has been working normally, but after activating a HASP license code file the new licenses are not shown on the HASP key.
  3. License and user related settings are not in order: Blancco Erasure Software informs that no licenses are available to use the product.  


If none of the HASP and license related issues listed above do not resolve your issue, please contact Blancco's Technical Support team. You can submit your issue ticket here.