Created date | Updated date | Affects version | Fix version |
---|---|---|---|
|
| Management Portal | N/A |
If you forgot your Management Portal password or username, follow these steps to recover your account.
It is not possible for Blancco Technical Support to manually reset the password for an account on user's behalf. "Forgot password" functionality is available on the Management Portal login page:
If you do not receive the password reset email check any spam/trash folders in your email inbox. Additionally make sure that there is no services blocking emails from "cloud-noreply@blancco.cloud". |
In Management Portal your username is always your email address associated with the account.
If you forgot the email address associated with your account, contact Blancco Technical Support by submitting a new ticket.