---
title: "\"Not enough Asset licenses\" when saving an erasure report"
canonical: "https://support.blancco.com/space/KB/11633082/%22Not%20enough%20Asset%20licenses%22%20when%20saving%20an%20erasure%20report"
format: markdown
---
<span style="color: #000000">Sometimes Blancco Drive Eraser / Blancco 5 might "partially crash" due to computer's memory related issues, and this may cause a situation where the software loses its license consumption information. In practice this means that the software considers the erasure report to be an asset report (i.e. a Blancco report without the actual erasure information) and it starts requesting for an asset license.</span>

<span style="color: #000000">"Not enough Asset licenses" is displayed when trying to save a successful erasure report. Without the asset licenses, it is not possible to save or send the report.</span>

<span style="color: #000000">The problem is usually related to memory, and in most cases the "lack" of it.</span>

<span style="color: #000000">From Blancco 5.9.0 onwards the erasure software can be configured to automatically send/save a erasure report after each completed erasure. As the report is saved right after the erasure, the erasure result is not lost if the software crashes. Note that automatic report saving/sending requires manual erasure process to be used.</span>

<span style="color: #000000">Workaround solutions for the issues are to:</span>

- <span style="color: #000000">Add more memory on the machines (especially if the memory amount is 1 GB or less).</span>
- <span style="color: #000000">Erase less drives at a time (smaller batches) and save an erasure report between batches ("backup").</span>

<span style="color: #000000">If the workarounds do not help, </span>[<span style="color: #ff0000">contact the Technical Support Team</span>](https://support.blancco.com/)<span style="color: #000000">. Remember to add the following information:</span>

- [<span style="color: #003366">An issue report</span>](https://go.docs.blancco.com/wiki/spaces/KB/pages/11632991)<span style="color: #003366">.</span>
- <span style="color: #000000">What is the HASP ID key number you are using for the erasure?</span>
- <span style="color: #000000">What is the system's model and how much memory does it have?</span>

> Macro (__confluenceADFMigrationUnsupportedContentInternalExtension__)