---
title: "What do I need to get started with diagnostics?"
canonical: "https://support.blancco.com/space/KB/11633246/What%20do%20I%20need%20to%20get%20started%20with%20diagnostics%3F"
format: markdown
---
- <span style="color: #000000">Blancco 5 Mobile version 1.3 or newer is needed. </span>
- <span style="color: #000000">A separate license is required for using the </span><span style="color: #000000">diagnostics feature.</span>
  - <span style="color: #000000">If you only have erasure licenses, you will see all the diagnostics options in </span><span style="color: #000000">Blancco Mobile Diagnostics and Erasure, but you will not be able to run diagnostics.</span>
- <span style="color: #000000">Blancco Management Console supports diagnostics from version 3.3.5 onwards. </span>[<span style="color: #000000">Cloud.blancco.com</span>](https://Cloud.blancco.com)<span style="color: #000000"> supports diagnostics.</span>