---
title: "I want to erase my phone before selling/recycling it. How can I do it?"
canonical: "https://support.blancco.com/space/KB/11633257/I%20want%20to%20erase%20my%20phone%20before%20selling%2Frecycling%20it.%20How%20can%20I%20do%20it%3F"
format: markdown
---
1. <span style="color: #000000">Purchase Blancco Mobile Diagnostics and Erasure from </span><span style="color: #ff0000">[Blancco Web store](https://www.blancco.com/buy/)</span><span style="color: #000000">.</span>
2. <span style="color: #000000">Create a bootable media (CD/DVD or USB) and install Blancco Mobile Diagnostics and Erasure. Our recommendation is to have an empty computer (without any OS) for Blancco Mobile Diagnostics and Erasure usage.</span>
3. <span style="color: #000000">Double-check that you have an Internet connection available.</span>
  - <span style="color: #000000">The connection is required for iOS erasures and license consumption from the Blancco Management Portal service.</span>
4. <span style="color: #000000">Create a login credentials for Blancco Mobile Diagnostics Erasure and log in.</span>
5. <span style="color: #000000">Navigate to the "Settings" menu and select the "General" tab</span>
6. <span style="color: #000000">Insert your user name and password into the Blancco Management Portal Settings section. Refer to the Web Store delivery email for your credentials.</span>
7. <span style="color: #000000">Connect the device you want to erase to the Blancco Mobile Diagnostics and Erasure host computer using a USB Cable.</span>
8. <span style="color: #000000">Start the erasure.</span>
9. <span style="color: #000000">When the erasure is successfully finished, save/send the erasure report. Your mobile device is now ready to be sold or recycled.</span>