---
title: "Can an Apple device be erased if it is locked by passcode?"
canonical: "https://support.blancco.com/space/KB/11633326/Can%20an%20Apple%20device%20be%20erased%20if%20it%20is%20locked%20by%20passcode%3F"
format: markdown
---
| **Created date** | **Updated date** | **Affects version** | **Fix version** |
| --- | --- | --- | --- |
| 2/16/2017 | 5/12/2020 | Mobile Diagnostics and Eraser - all versions | N/A |

## Description

Yes, an Apple device can be erased even though it is locked with an access code/passcode.

If the device is locked with an access code, Blancco Mobile Diagnostics and Erasure software automatically bypasses the access code by putting the device in recovery mode. This saves a lot of time since the user does not have to do this manually.

The manual process is described in Apple's documentation here: [If you can't update or restore your iPhone, iPad, or iPod touch](https://support.apple.com/en-us/HT201263)