---
title: "The most common basic Blancco LUN Eraser problems"
canonical: "https://support.blancco.com/space/KB/11633425/The%20most%20common%20basic%20Blancco%20LUN%20Eraser%20problems"
format: markdown
---
| **Created date** | **Updated date** | **Affects version** | **Fix version** |
| --- | --- | --- | --- |
| 2/14/2017 | 2/14/2023 | All LUN Eraser versions | N/A |


<span style="color: #000000">The most common basic Blancco LUN Eraser related issues are:</span>

1. <span style="color: #000000">The user is not an administrator and the LUN erasure command is not run as an administrator:</span>
  - <span style="color: #000000">The solution is designed for shredding whole drives. It will first remove any partitions and file systems on the drive to free up the whole write-able area. After that it will overwrite the whole write-able area on the drive sector by sector according to the selected erasure standard. In Windows you need to have administrator rights to be able to write directly to a device. Hence, you need to start the solution as administrator.</span>
2. <span style="color: #000000">.NET is not installed on Windows:</span>
  - <span style="color: #000000">.NET 2.0 or later required to be able to use full reporting functionality.</span>
3. <span style="color: #000000">Blancco LUN Eraser installer prompts a user to reboot the system, but the user does not do this:</span>
  - Reboot the system if the software ask to do so.