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Digital River GmbH (MyCommerce) is the seller of the products in Blancco's web store and Your contractual partner.
Should you need a refund, please contact MyCommerce support team directly through their contact form: https://www.mycommerce.com/shopper-support/
- Click "Contact Customer Support"
- Fill in the required information
- As an "inquiry topic" select "canceled order"
- In the message field, add a reason why are you cancelling the order
- Click "Submit"
You will be contacted in case any additional details are required. Refund process will take couple of days to be completed.
More details available on MyCommerce website: https://www.mycommerce.com/