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Drive Eraser
Mobile Diagnostics & Erasure
File Eraser - Home Edition


Digital River GmbH (MyCommerce) is the seller of the products in Blancco's web store and Your contractual partner.

Should you need a refund, please contact MyCommerce support team directly through their contact form available here: MyCommerce Support

  1. Locate "Shopper Support Form" from the bottom of the page
  2. Fill in the required information
    1. As an "inquiry topic" select "canceled order"
    2. In the message field, add a reason why are you cancelling the order
  3. Click "Submit"

You will be contacted in case any additional details are required. Refund process will take couple of days to be completed.

More details available on MyCommerce website: