Created dateUpdated dateAffects versionFix version

 

 

Drive Eraser 7.6.0 (or newer)N/A

Problem

Wireless network showing "wireless network could not be found" despite the SSID and Wifi credentials being verified correct.

If you enter the WiFi settings and toggle a value or disable/re-enable the WiFi connection the WiFi network becomes accessible.

Cause

The ISO image being booted has the "Loop until connect to BMC" option enabled.

Resolution

Load the Drive Eraser ISO into the Blancco Drive Eraser Configuration Tool and navigate to the Networking tab. Change the Interface selection to "First suitable interface".