|Created||Updated||Affects version||Fix version|
|Mobile Diagnostics and Erasure 4.0.2|
|Mobile Diagnostics and Erasure 4.1.0|
The erasure of android devices running Android 10 fails after a few seconds of starting.
The erasure should now be performed as normal on the device.
With the release of BMDE 4.1.0 it is no longer necessary to manually action these steps, if you are encountering this issue please update to version 4.1.0 or newer.
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