|Created date||Updated date||Affects version||Fix version|
|Mobile Diagnostics and Erasure - all versions||N/A|
After starting an erasure, Android device seems to be stuck at 0% and does not progress further into the erasure.
There can be a pop-up in the device screen after starting erasure that has to do with "Verify apps" feature in newer Android versionsdevices. The pop-up typically says: "Allow Google to regularly check device activity for security problems, and prevent or warn about potential harm."
See more information in Android Google's documentation: https://support.google.com/accounts/answer/2812853?hl=enThis Help protect against harmful apps with Google Play Protect.
The pop-up should be acknowledged by the user from the device screen for the erasure to proceed.