Page History
| Created date | Updated date | Affects version | Fix version |
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| Blancco Management Console - all version | N/A |
Problem
Blancco Management Console service doesn't start correctly after running/installing Windows updates on Windows 10.
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This is known to happen on any Windows 10 operating system, especially when major system updates are being installed.
This behavior was seen after the installation of following Windows updates:
| KB number | Name |
|---|---|
| KB4577041 | Fall Creators Update (1709) |
| KB4557957 | Feature update to Windows 10, version 2004 |
Resolution
The service can be restored by running the "Create-BMC-service" batch file on the affected system. You can download the batch file below:
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By default the script will point to the default installation directory of the BMC (C:\Program Files\Blancco\Blancco Management Console). If BMC has been installed to some other location, the installation path needs to be updated to the script by editing the bat-file in text editor. Proper installation directory can be determined in the "installpath" variable.
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