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  • Process ~15 devices concurrently.
  • Hardware must be able to run Mojave OS (or newer) and Mac Pro desktop towers are highly recommended.
    • The number of devices that can be processed concurrently are restricted when using a MacBook, iMac, and Mac mini hardware.
  • Erasure - iOS devices running 9.0 and above.
  • Diagnostics – iOS devices running 10.0 and above.
    • Choose from 60+ diagnostics tests for iOS.
  • Erasure Standard Supported.
    • Factory Reset, iOS Smart Erasure, Aperiodic Overwrite, NIST Clear, NIST Purge and Apple iOS Erasure.
    • M1/T2 erasure only works with Apple iOS Erasure.
  • Reports can be exported as PDF or XML.
    • CSV files are only possible from the Management Console.

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  • When erasing M1/T2 MacBooks it should be noted that those have been charged up to min. ~30% prior erasure.

  • Apple iOS Erasure is the only standard supported with M1/T2 MacBooks.

  • Exiting BMDE while erasing and downloads are ongoing should be avoided as unexpected BMDE Mac crash can happen.

  • USB media is needed to import/export workflows/reports/labels. File management will be enhanced in future BMDE Mac releases.

  • When System settings are synced from Sync server reopen of System settings is needed after sync to apply Admin settings.

  • Currently there's no warning of low disk space shown in BMDE Mac - In case erasure fail without reason user should first confirm disk space is not running low in Mac e.g. via About this Mac → Storage.

  • Erasure in DFU mode is not working on iPhones/iPads.

  • 'Take picture' flow is verified to work with build-in web camera in Mac. Attached USB web cam could not be configured.

  • Power saver/sleep features should be disabled from the system if erasures are left running unattended. Otherwise unexpected disconnections and related erasure failures and long erasure times can occur.
  • Keyboard navigation in MacOS Keyboard settings should be enabled to use any keyboard control on BMDE on Mac 4.10.
  • Can process Apple iOS erasure/Overwrite/Purge simultaneously maximum 16 iOS devices.
    • If limit is exceeded erasures can fail with "Apple configuration error" or failing USB bus error.
    • Also M1 Mac mini can encounter kernel panic with device overload and restart the system.
  • Issues with the latest version of Apple Configurator and BMDE on Mac
    • The latest versions of Apple Configurator will cause issues starting the application.
    • This will be updated and fixed in the future, but for now please do not update Apple Configurator.