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If you are having a problem with Blancco Erasure for Apple Devices and the Blancco Knowledge Base or the User the User Manual do not seem to help, it is time to contact Blancco's Technical Support team. When contacting Technical Support, it is important to include the Blancco Erasure for Apple Devices issue report in the contact ticket. It is recommended that the issue report file should be zipped before adding it as an attachment.

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