Created date | Updated date | Affects version | Fix version |
---|---|---|---|
| Drive Eraser - 7.8.1 SB | N/A |
Problem
Some devices may fail to boot Blancco Drive Eraser if "Enable MS UEFI CA Key" BIOS/UEFI option is disabled under the "Secure Boot Key Management" settings in Secure Boot Configuration.
Make | Model |
---|---|
HP | ProBook 650 G8 |
Cause
With the mentioned setting disabled it is not possible to authenticate the Drive Eraser ISO leading to booting the fail.
Resolution
If Secure Boot cannot be fully disabled make sure that the "Enable MS UEFI CA Key" option is enabled as well to allow Drive Eraser to boot successfully.