Mobile Diagnostics and Erasure 4.3.2 - Release notes

Features/Improvements:

  • PHEN-4115, PHEN-4118 - Auto Enable of USB Debugging Mode.
    • Works for most Samsung and some LG devices which are running US firmware.
    • This is a new workflow component that will attempt to enable USB Debug Mode.
    • If it can't be enabled automatically the user will be instructed to do this manually.
    • Auto Enable of USB Debugging Mode feature limited to some Samsung devices. Additional device support to be added in upcoming releases.
  • PHEN-5111 - Workflow: Manual Data Entry Field Added.
    • Allows for the creation of custom text in a workflow message box which might be helpful to instruct operators when workarounds are needed in the process.
  • PHEN-4782 - Condition Variables.
    • Workflow condition variables are now in alphabetical order.
  • PHEN-5287 - iPad Pro 11" 2nd Gen, iPad Pro 12.9" 4th Gen, iPhone SE 2nd Gen are Now Supported.

Bug fixes:

  • SD-3976 - BMDE | Auto BT Unable to perform in Samsung M30.
  • SD-3942 - LCD color test not fill the screen.
  • PHEN-5252 - Workflow: Server Message Extra HTTP headers; allow <> tags (OAUTH).
  • PHEN-4966 - Phone status changes.
  • PHEN-4143 - Battery health level difference in Blancco Report and on iPhone device.
  • PHEN-5187 - Issue with server values containing numbers.
  • PHEN-5184 - Unable to erase iPhone due to network error.

Known issues:

  • Some Samsung devices, e.g. S9 found to be shown "Requires attention" state during factory reset.
  • Apple iOS erasure can fail if re-started in recovery mode after one successful erasure.
  • Android smart reset is not started when started after factory reset (Samsung devices).
  • After running a workflow for an Android device factory reset is not started unless device is reconnected.
  • Browser Bookmarks remove button in admin mode does not work and will be enhanced in next release.

Update May 15, 2020:

Known problem getting "PHEN-4115, PHEN-4118 - Auto Enable of USB Debugging Mode" feature to work on most devices. To be fixed in an upcoming release.