• Skip to main content
  • assistive.skiplink.to.breadcrumbs
  • assistive.skiplink.to.header.menu
  • assistive.skiplink.to.action.menu
  • assistive.skiplink.to.quick.search
  • Log in
  • Help / Tips Help
    • Online Help
    • Keyboard Shortcuts
    • Feed Builder
    • What’s new
    • Available Gadgets
    • About Confluence
  • Search
Global Site
Hit enter to search
Knowledge Base

    Content

  • Pages
  • Blog

    Space Tools

  • Settings
  • Content Tools

4489914
KB
3
    • Attachments (0)
    • Page History
    • Page Information
    • Resolved comments
    • View in Hierarchy
    • View Source
    • Export to PDF
    • Export to Word
Skip to end of banner
  • Jira links
Go to start of banner

What are the pre-requisites for erasing BlackBerry?

  • Created by Niko Puruskainen, last modified by Unknown User (eetu.voutilainen) on Mar 31, 2017

In device settings, select that user installed applications are wiped and enable Content Protection / Encryption.

More info:

  • How to delete all data and applications from the BlackBerry smartphone running OS 7.1 and earlier using the Security Wipe option: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000014058
  • How to change the setting for Content Protection on the BlackBerry smartphone: http://support.blackberry.com/kb/articleDetail?articleNumber=000011963


  • blackberry
null