|Created date||Updated date||Affects version||Fix version|
|Drive Eraser - 6.4.0 (and newer)||N/A|
Blancco Drive Eraser booting process stops with the below error message:
The message indicates the Drive Eraser ISO image in use is 64-bit but the target machine only supports 32-bit architecture. We do not offer 32-bit version of Drive Eraser anymore since Drive Eraser version 6.4.0.
The workaround is to take the drives out of the unsupported machine and erase them with a newer setup which supports 64-bit architecture and allows booting Blancco Drive Eraser.