|Created date||Updated date||Affects version||Fix version|
|7.6.1 and older||7.7.0|
Hotplugged NVMe Drives are not detected by Blancco Drive Eraser or hotplugged NVMe drive cause other issues to connected NVMe drives erasure.
There is a known issue in Blancco Drive Eraser v7.5.1, v7.6.0 and v7.6.1 releases (and on the corresponding Configuration Tool v3.5.1 and v3.6.0) on machines installed with BDE 7. If the machine is an erasure station that can connect NVMes and supports NVMe hotplug, hotplugging NVMes does not work. This is due to missing booting parameters that allow NVMe hotplug.
- Connect a batch of NVMes and start up the erasure station.
- Once NVMe Drives erasure is finished, save/send erasure report and shutdown the erasure station.
- Connect new batch of NVMe drives restart the erasure station.
Add below booting parameters to customized boot option on Drive Eraser configuration tool:
- Support NVMe hotplug: "pci=pcie_bus_safe,realloc nvme.reconfigure_before_reset=1"
- OPTIONAL: Remove freeze locks at boot time and support TCG commands add "flr rd.udev.log-priority=3 loglevel=0 libata.allow_tpm=1 "
Command line parameter example:
- Load your Blancco Drive Eraser ISO image into the Drive Eraser Configuration Tool.
- Open OS tab and select 'Customized startup' from Boot options.
- Add the boot parameters at the end of the 'Command line' and 'Save' the image.
- Boot your image on your erasure station (e.g., via a previously prepared USB stick), then manually select the boot option - "Installer" (this is the option that will install Blancco Drive Eraser on the station) and follow the installation steps.
- After the installation, remove the booting media (e.g., your USB stick).
On the next reboots, your default booting option will be "Customized startup" and the added booting parameters that enable NVMe hotplug will be passed consistently to the kernel.