Created date | Updated date | Affects version | Fix version |
---|---|---|---|
|
| Management Console - All version | N/A |
This page goes through the basic steps to follow in order to update a Blancco Management Console.
Before running any updates on a production environment, make sure to fully backup the existing Blancco Management Console database and installation directory. |
Follow the on-screen instructions to proceed with the update.
Note! When running the update for the database, it can take a long time depending on the size of the database in use. During this phase it may look like the installer has frozen. Please be patient and leave the process running. |
In case a failure should occur during the update, collect Management Console logs using using the steps mentioned here: Collecting Management Console logs using the Self-Diagnostics Tool and contact Blancco Technical Support by submitting a new ticket.