After updating the Configuration Tool to the latest version the Configuration Tool either still shows the old version or is unable to load/start.
Alternatively, you may have issues when uploading an ISO image to the Configuration Tool. For example, "Unknown error" may appear as shown by below screenshot:
This is due to the old installation needing to be uninstalled manually before the latest version of the Blancco Configuration Tool is installed onto your system.
Another cause for this issue could be due to the system the Blancco Configuration Tool is installed not having enough disk space. This can prevent uploading the ISO to the tool or saving the modified ISO.
If this doesn't resolve your issue, please raise a ticket with the Blancco Technical Support Team.