After updating the Configuration Tool to the latest version the Configuration Tool either still shows the old version or is unable to load/start.
Alternatively, you may have issues when uploading an ISO image to the Configuration Tool. For example, "Unknown error" may appear as shown by below screenshot:
This is due to the old installation needing to be uninstalled manually before the latest version of the Blancco Configuration Tool is installed onto your system.
Please see the below steps -
If this doesn't resolve your issue, please raise a ticket with the Blancco Technical Support Team.