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Inhance Technology is now part of Blancco Technology Group. To know more about the products, visit our website at https://www.blancco.com/solutions 

Blancco Mobile Buy-back/Trade-in: In your retail stores, via a downloadable app or through a browser solution. We remove the uncertainty from the buy-back and trade-in process so you can control variance, speed up transaction time and reach new customers. 

Blancco Mobile Insurance: Maximize customer lifetime value with our accurate enrollment process & fraud detection at any point in the customer lifecycle. 90% of customers leave mobile retail stores without device insurance, creating an opportunity for you to offer at-home, on-device mobile insurance solutions and increase profits. Prevent fraudulent insurance claims by confirming the condition of mobile devices remotely with a trusted, configurable app or browser experience customers can access anywhere. 

Blancco Mobile Retail: Reduce variance in trade-in quote prices, remove human error & increase customer satisfaction.   

Blancco Technical Support Portal is located at https://support.blancco.com/ and it is the most efficient way for finding a solution to a technical issue with Blancco products, retrieving product information and contacting the Blancco Technical Support team. 

To submit a new support ticket related to Inhance products click "Report an Incident" button above or email us at support@blancco.com. 

To fully utilize Blancco support offerings, create an account and report an incident through the Blancco Support Portal. Using the portal provides you the ability to submit new incidents, track the existing ones and share them with other users of the same organization (as long as they have signed up). Reporting the incident through the Support Portal also provides much more information to Blancco Support team which can help with the

Follow below steps to report an incident:

  1. Click "Report an Incident" button
  2. Log in to Blancco Support Portal
    1. If you don't have a login, you can sign up for an account
  3. To report an incident, click "Technical Support Request"
  4. Fill in the incident details
    1. As a product, select "Mobile Online Retail" and then select appropriate sub-product
  5. After filling in the details, click "Create"

For more detailed information refer to Support Portal Quick-start Guide.

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