Hardware requirements and recommendations:
Read more detailed requirements from the Blancco Mobile Diagnostics and Erasure user manual!
| Minimum | Recommended | |
| CPU | x64 processor | x64 Quad core processor |
| RAM | 8 GB | 8+ GB |
| Hard drive | 20 GB | 100+ GB |
| USB port | USB 2.0 compatible port | PCI Express USB adapter |
| Display | 1280 * 1024 resolution | FullHD (1920 * 1080) or better |
| Internet | Over 1Mb/s | Wired connection (over 20Mb/s) |
Blancco Management Console requirements:
- If Blancco Management Console is used, version 3.3.2 or later is required
- Diagnostics reports are supported in Management Console 3.3.5 and later
Firewall requirements:
- Internet connection is required to erase iOS devices
- Make sure that there is no firewall blocking the Apple servers:
- itunes.apple.com
- appldnld.apple.com
- appldnld.apple.com.edgesuite.net
- gs.apple.com
- gg.apple.com
- 17.151.36.30
- 17.171.36.30
USB related requirements:
- USB hubs with an external power supply
- 500mA/port is recommended
- Note that every single device connected to a USB port (USB stick, HASP, keyboard, mouse) consumes power and "performance resources"
- PCI Express USB adapters
- Standard USB adapters integrated to motherboards do not usually have sufficient bandwidth for handling a high number of concurrent device connections
- Use PCI Express USB adapters to allow more devices to be processed simultaneously
- PCI-e USB 3.0 adapters with the NEC Renesas uPD720201 or uPD720202 chipset are recommended
- PCI-e adapter card should get power from the PC power supply and NOT through the motherboard
- Connect a proper amount of devices per USB bus
- It is recommended to connect max. 20 devices per USB bus
- Use high-quality USB cables
- For iOS devices, use cables that Apple has certified and that come with the "Made for iPod/iPhone/iPad" logo
- For Android devices with USB-C cable, use cables that are compliant with the USB-C specification. Non-compliant USB-C cable can damage the mobile device and the PC.