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Self-Service (36 Monate nach der Veröffentlichung): Enthält nur Zugriff auf Knowledge Base-Artikel und wird aus Sicht der Verfügbarkeit, Entwicklung oder Unterstützung nicht mehr unterstützt.

 

Support Eigenschaften



Phasen des Produkt-Lifecycle-Zyklus

General Support

Extended Support

Self-Service

(0-24 Monate nach AVV)

(24-36 Monate nach AVV)

(>36 Monate nach AVV)

Telefon-, Web- und E-Mail-Support während der/des angegebenen Support-Zeiten und -Gebiet für den Support-Level des Kunden (z.B. SPE, SP1, SP2, SP3 Support, abhängig vom Erwerb des Kunden)

Inbegriffen

Inbegriffen

Nicht verfügbar

Produktsicherheits-Updates

Inbegriffen

Inbegriffen

Nicht verfügbar

Service Releases

Inbegriffen

Nicht verfügbar

Nicht verfügbar

Hot-Fixes

Inbegriffen

Nicht verfügbar

Nicht verfügbar

Zugriff auf Abonnementinhalte für herstellergestützte Plattformen und Produkte, sofern diese in der jeweiligen Blancco-Produktversion verfügbar sind

Inbegriffen

Inbegriffen

Nicht verfügbar

Zugang zum Blancco Kundenportal, zur Kunden-Community, Support-Wissensdatenbank und Diskussionsforen

Inbegriffen

Inbegriffen

Inbegriffen

...

10202010202110202109-11Blancco Removable Media EraserBlancco LUN for Windows LUN Windows Windows Windows1 und älter-Service Drive Mac Drive for Mac LUN UNIX292024-01-05Self-Service

Produktname

Version

Veröffentlichungsdatum (AVV Datum)

General Support bis

Extended Support bis

Self-Service ab

Blancco Drive Eraser

Encompasses: Blancco Drive Eraser, Blancco Configuration Tool, Blancco Preinstall, Blancco Drive Eraser Hardware Edition, Blancco Drive Verifier

 

7.102023-12-182025-12-182026-12-182026-12-19

Blancco Drive Eraser

7.92023-09-282025-09-282026-09-282026-09-29

Blancco Drive Eraser

7.82023-06-212025-06-212026-06-212026-06-22

Blancco Drive Eraser

7.72023-04-142025-04-142026-04-142026-04-15

Blancco Drive Eraser

7.62022-12-012024-12-012025-12-012025-12-02

Blancco Drive Eraser

7.52022-09-012024-09-012025-09-012025-09-02

Blancco Drive Eraser

7.42022-06-092024-06-092025-06-092025-06-10

Blancco Drive Eraser

7.32022-03-312024-03-312025-03-312025-04-01

Blancco Drive Eraser

7.22021-12-162023-12-162024-12-162024-12-17

Blancco Drive Eraser

7.12021-11-232023-11-232024-11-232024-11-24
Blancco Drive Eraser6.182021-09-102023-09-102024-09-102024-09-11
Blancco Drive Eraser
6.172021-04-262023-04-262024-04-262024-04-27
Blancco Drive Eraser6.162020-12-032022-12-032023-12-032023-12-04
Blancco Drive Eraser6.152020-10-192022-10-192023-10-192023-10-20
Blancco Drive Eraser6.142020-09-012022-09-012023-09-012023-09-02
Blancco Drive Eraser6.132020-05-142022-05-142023-05-142023-05-15
Blancco Drive Eraser6.122020-03-062022-03-062023-03-092023-03-07

Blancco Drive Eraser

6.112019-12-182021-12-182022-12-182022-12-19
Blancco Drive Eraser6.102019-10-242021-10-242022-10-242022-10-25
Blancco Drive Eraser6.92019-08-122021-08-122022-08-122022-08-13
Blancco Drive Eraser6.82019-05-022021-05-022022-05-022022-05-03
Blancco Drive Eraser6.72019-03-292021-03-292022-03-292022-03-30
Blancco Drive Eraser6.62018-12-172020-12-172021-12-172021-12-18
Blancco Drive Eraser6.52018-08-312020-08-312021-08-312021-09-01

Blancco Drive Eraser

6.42018-06-062020-06-062021-06-062021-06-07

Blancco Drive Eraser

6.32018-03-292020-03-292021-03-292021-03-30

Blancco Drive Eraser

6.2 und älter

Self-Service










Blancco Management Console5.172023-12-152025-12-152026-12-152026-12-16
Blancco Management Console5.162023-09-252025-09-252026-09-252026-09-26
Blancco Management Console5.152023-07-032025-07-032026-07-032026-07-04
Blancco Management Console5.142023-03-272025-03-272026-03-272026-03-28
Blancco Management Console5.132022-09-052024-09-052025-09-052025-09-06
Blancco Management Console5.122022-04-142024-04-142025-04-142025-04-15
Blancco Management Console5.112021-11-252023-11-252024-11-252024-11-26
Blancco Management Console5.102021-09-082023-09-082024-09-082024-09-09
Blancco Management Console5.92021-06-302023-06-302024-06-302024-07-01
Blancco Management Console5.82021-03-312023-03-312024-03-312024-04-01
Blancco Management Console5.72020-12-112022-12-112023-12-112023-12-11
Blancco Management Console5.62020-10-142022-10-142023-10-142023-10-15
Blancco Management Console5.52020-08-172022-08-172023-08-172023-08-18
Blancco Management Console5.42020-05-042022-05-042023-05-042023-05-05

Blancco Management Console

5.3

2019-12-02

2021-12-02

2022-12-02

2022-12-03

Blancco Management Console5.22019-09-132021-09-132022-09-132022-09-14
Blancco Management Console5.12019-06-172021-06-172022-06-172022-06-18
Blancco Management Console5.02019-04-082021-04-082022-04-082022-04-09
Blancco Management Console

4.9

2019-02-17

2021-02-17

2022-02-17

2022-02-18

Blancco Management Console4.8

2018-12-17

2020-12-17

2021-12-17

2021-12-18

Blancco Management Console4.7

2018-09-17

2020-09-17

2021-09-17

2021-09-18

Blancco Management Console

4.6

2018-05-07

2020-05-07

2021-05-07

2021-05-08

Blancco Management Console

4.5

2018-03-21

2020-03-21

2021-03-21

2021-03-22

Blancco Management Console

4.4

2017-12-21

2019-12-21

2020-12-21

2020-12-22

Blancco Management Console

4.3 und älter

Self-Service










Blancco Management Portal-2023-04-05








Blancco Removable Media Eraser2.82023-07-282025-07-282026-07-282026-07-29
Blancco Removable Media Eraser2.72022-11-252024-11-252025-11-252025-11-26
Blancco Removable Media Eraser2.562019-12-232021-12-232022-12-232022-12-24
Blancco Removable Media Eraser

2.

42018

5 and older

Self Service










Blancco LUN for Windows2.52022-09-302024-09-302025-09-302025-10-01
Blancco LUN for Windows2.4 and olderSelf Support


Blancco Drive Eraser for Mac2.3920182023-0302-122420202025-0302-122420212026-0302-12 2420212026-0302-1325
Blancco Removable Media Drive Eraser for Mac2.2820172022-1203-183120192024-1203-183120202025-1203-18 3120202025-1204-1901
Blancco Removable Media Eraser

2.0

Self-Service

Drive Eraser for Mac
2.5720222021-0906-301120242023-0906-301120252024-0906-301120252024-1006-0112
Blancco Drive Eraser for Mac
2.4620192021-0903-102520212023-0903-102520222024-0903-102520222024-0903-1026
Blancco LUN Eraser for UNIX2.4920192023-0902-102420212025-0902-102420222026-0902-102420222026-0902-1025
Blancco LUN Eraser for WindowsUNIX2.3820182022-0803-093120202024-0803-093120212025-0803-093120212025-0804-1001
Blancco LUN Eraser for WindowsUNIX2.2720172021-1206-180820192023-1206-180820202024-1206-180820202024-1206-1908
Blancco LUN Eraser for UNIX2.5 and olderSelf Support










Blancco File Eraser for Windows28.9520232021-0209-242120252023-0209-242120262024-0209-242120262024-0209-2522
Blancco Drive File Eraser for MacWindows28.8420222020-0306-311020242022-0306-311020252023-0306-311020252023-0406-0111
Blancco Drive File Eraser for MacWindows28.7320212019-06-111320232021-06-111320242022-06-111320242022-06-1214

Blancco

File Eraser

or Windows

8.2

.6

2021

2017-

03

12-

25

05

2023

2019-

03

12-

25

05

2024

2020-

03

12-

25

05

2024

2020-

03

12-

26

06

Blancco File Eraser for Windows8.2023-02-242025-02-242026-02-242026-02-25
Blancco LUN Eraser for UNIX2.82022-03-312024-03-312025-03-312025-04-01
Blancco LUN Eraser for UNIX2.72021-06-082023-06-082024-06-082024-06-08

Blancco LUN Eraser for UNIX

2.5

2020-02-10

2022-02-10

2023-02-10

2023-02-11

Blancco LUN Eraser for UNIX

2.4

2019-07-01

2021-07-01

2022-07-01

2022-07-02

Blancco LUN for UNIX

2.3

2019-03-01

2021-03-01

2022-03-01

2022-03-02

Blancco LUN for UNIX2.22018-10-292020-10-292021-10-292021-10-30

Blancco LUN for UNIX

2.1 und älter

Self-Service

Blancco File Eraser for Windows8.52021-09-212023-09-212024-09-212024-09-22
Blancco File Eraser for Windows8.42020-06-102022-06-102023-06-102023-06-11
Blancco File Eraser for Windows8.32019-06-132021-06-132022-06-132022-06-14

Blancco File Eraser or Windows

8.2

2017-12-05

2019-12-05

2020-12-05

2020-12-06

Blancco File Eraser for Windows

8.1 und älter

Self-Service

4 and olderSelf Support


Blancco File Eraser for Unix2.3 and olderSelf Support








Blancco Virtual Machine Eraser2.52022-01-102024-01-102025-01-102025-01-11
Blancco Virtual Machine Eraser2.4 and olderSelf Support


Blancco Agent

2.2

2023-12-20

2025-12-20

2026-12-20

2026-12-21

Blancco Agent

2.1

2023-06-09

2025-06-09

2026-06-09

2026-06-10

Blancco Agent

2.0

2021-06-16

2023-06-16

2024-06-16

2024-06-17

Blancco Agent

1.3 and older

Self Support








Blancco Network Device Eraser

NOTE! This is end of life product, find more details:

End of Life Announcement for Blancco Network Device Eraser

2.8 and older2022-03-312024-03-312025-03-312025-04-01







Blancco Mobile Diagnostics and Erasure

Encompasses: Blancco Mobile, Blancco Mobile Diagnostics, Blancco Mobile Reporting Tool, Blancco Mobile Reset & Report

 

5.32024-03-262026-03-262027-03-262027-03-27

Blancco Mobile Diagnostics and Erasure 

5.22023-12-052025-12-052026-12-052026-12-06

Blancco Mobile Diagnostics and Erasure

5.12023-09-262025-09-262026-09-262026-09-27

Blancco Mobile Diagnostics and Erasure

4.152023-03-302025-03-302026-03-302026-03-31

Blancco Mobile Diagnostics and Erasure

4.142022-12-202024-12-202025-12-202025-12-21

Blancco Mobile Diagnostics and Erasure

4.132022-10-312024-10-312025-10-312025-11-01

Blancco Mobile Diagnostics and Erasure

4.122022-06-162024-06-162025-06-162025-06-17

Blancco Mobile Diagnostics and Erasure

4.112022-04-082024-04-082025-04-082025-04-09

Blancco Mobile Diagnostics and Erasure

4.102022-01-182024-01-182025-01-182025-01-19

Blancco Mobile Diagnostics and Erasure

4.92021-09-232023-09-232024-09-232024-09-24

Blancco Mobile Diagnostics and Erasure

4.82021-06-232023-06-232024-06-232024-06-24

Blancco Mobile Diagnostics and Erasure

4.72021-03-312023-03-312024-03-312024-04-01
 Blancco Mobile Diagnostics and Erasure

4.6 and older

Self Support








Blancco Mobile For FeliCa

Encompasses: Blancco Check For FeliCa, Blancco Mobile For FeliCa

1.6 and older

Self Support

2022-06-01

2023-06-01








Blancco SPARC1.02 und älterSelf-Service








Blancco HASP Tool

1.1 und älter

Self-Service










Blancco USB Creator Tool3.4 and olderSelf Support
Blancco File Eraser for Unix2.32019-03-052021-03-052022-03-052022-03-06

Blancco File Eraser for Unix

2.2

2018-10-29

2020-10-29

2021-10-29

2021-10-30

Blancco File for Unix

2.1 und älter

Self-Service

Blancco Virtual Machine Eraser2.52022-01-102024-01-102025-01-102025-01-11
Blancco Virtual Machine Eraser2.42020-09-152022-09-152023-09-152023-09-16
Blancco Virtual Machine Eraser2.32019-03-052021-03-052022-03-052022-03-06

Blancco Virtual Machine Eraser

2.2

2018-10-29

2020-10-29

2021-10-29

2021-10-30

Blancco Virtual Machine Eraser

2.1 und älter

Self-Service

Blancco Agent

1.0.0

2016-10-01

2018-10-01

2019-10-01

2019-10-02

Blancco Network Device Eraser2.82022-03-312024-03-312025-03-312025-04-01
Blancco Network Device Eraser2.72022-02-182024-02-182025-02-182025-02-19
Blancco Network Device Eraser2.62021-12-202023-12-202024-12-202024-12-21
Blancco Network Device Eraser2.52021-11-022023-11-022024-11-022024-11-03
Blancco Network Device Eraser2.42021-09-272023-09-272024-09-272024-09-28
Blancco Network Device Eraser2.22021-03-112023-03-112024-03-112024-03-12
Blancco Network Device Eraser2.12021-01-052023-01-052024-01-06
Blancco Network Device Eraser2.02020-10-292022-10-292023-10-292023-10-30

Blancco Mobile Diagnostics and Erasure

Encompasses: Blancco Mobile, Blancco Mobile Diagnostics, Blancco Mobile Reporting Tool, Blancco Mobile Reset & Report

5.12023-09-262025-09-262026-09-262026-09-27

Blancco Mobile Diagnostics and Erasure

4.152023-03-302025-03-302026-03-302026-03-31

Blancco Mobile Diagnostics and Erasure

4.142022-12-202024-12-202025-12-202025-12-21

Blancco Mobile Diagnostics and Erasure

4.132022-10-312024-10-312025-10-312025-11-01

Blancco Mobile Diagnostics and Erasure

4.122022-06-162024-06-162025-06-162025-06-17

Blancco Mobile Diagnostics and Erasure

4.112022-04-082024-04-082025-04-082025-04-09

Blancco Mobile Diagnostics and Erasure

4.102022-01-182024-01-182025-01-182025-01-19

Blancco Mobile Diagnostics and Erasure

4.92021-09-232023-09-232024-09-232024-09-24

Blancco Mobile Diagnostics and Erasure

4.82021-06-232023-06-232024-06-232024-06-24

Blancco Mobile Diagnostics and Erasure

4.72021-03-312023-03-312024-03-312024-04-01

Blancco Mobile Diagnostics and Erasure

4.62020-12-222022-12-222023-12-222023-12-23
Blancco Mobile Diagnostics and Erasure4.52020-10-292022-10-292023-10-292023-10-30
Blancco Mobile Diagnostics and Erasure4.42020-10-292022-10-292023-10-292023-10-30
Blancco Mobile Diagnostics and Erasure4.42020-07-102022-07-102023-07-102023-07-11
Blancco Mobile Diagnostics and Erasure4.32020-03-192022-03-192023-03-192023-03-20
Blancco Mobile Diagnostics and Erasure4.22020-01-232022-01-032023-01-232023-01-24
Blancco Mobile Diagnostics and Erasure4.12019-11-082021-11-082022-11-082019-11-09
Blancco Mobile Diagnostics and Erasure4.02019-09-132021-09-132022-09-132022-09-14

Blancco Mobile Diagnostics and Erasure

3.112019-06-132021-06-132022-06-132022-06-14
Blancco Mobile Diagnostics and Erasure3.102019-04-252021-04-252022-04-252021-04-26
Blancco Mobile Diagnostics and Erasure3.92019-02-012021-02-012022-02-012021-02-02
Blancco Mobile Device Eraser

3.8

2018-09-28

2019-09-28

2020-09-28

2020-09-29

Blancco Mobile Device Eraser

3.7

2018-07-03

2019-07-03

2020-07-03

2020-07-04

Blancco Mobile Device Eraser

3.6

2018-06-08

2019-06-08

2020-06-08

2020-06-09

Blancco Mobile Device Eraser

3.5

2018-02-20

2019-02-20

2020-02-20

2020-02-21

Blancco Mobile Device Eraser

3.4

2017-11-23

2019-11-23

2020-11-23

2020-11-24

Blancco Mobile Device Eraser

3.3 und älter

Self-Service

Blancco Mobile For FeliCa

Encompasses: Blancco Check For FeliCa, Blancco Mobile For FeliCa

1.6

2020-06-01

2022-06-01

2023-06-01

2023-06-02

Blancco Mobile For FeliCa

1.5

2019-09-25

2021-09-25

2022-09-25

2022-09-26

Blancco Mobile For FeliCa

1.4

2018-09-03

2020-09-03

2021-09-03

2021-09-04

Blancco Mobile For FeliCa

1.3

2018-01-15

2020-01-15

2021-01-15

2021-01-16

Blancco Mobile For FeliCa

Umfasst: Blancco Check For FeliCa, Blancco Mobile For FeliCa

1.2

2016-03-23

2018-03-23

2019-03-23

2019-03-24

Blancco Mobile For FeliCa

1.1

2015-03-26

2017-03-26

2018-03-26

2018-03-27

Blancco SPARC1.02 und älterSelf-Service

Blancco HASP Tool

1.1 und älter

Self-Service

Blancco USB Creator Tool3.42020-04-062022-04-062023-04-062023-04-07
Blancco USB Creator Tool3.32019-01-162021-01-162022-01-162022-01-17

Blancco USB Creator Tool

3.22018-04-042020-04-042021-04-042021-04-05

Blancco USB Creator Tool

3.1 und älter










SmartChk Kiosk

1.1 und älter

Self-Service










SmartChk Depot

6.4 und älter

Self-Service










SmartChk Smartconnect - Android

6.4 und älter

Self-Service




SmartChk Smartconnect - iOS

6.4 und älter

Self-Service










Tabernus Enterprise Erase LAN

9 und älter

Self-Service










Tabernus Enterprise Erase USB

9 und älter

Self-Service










Tabernus Enterprise Erase Array

7.8 und älter

Self-Service




 


Release date (GA date)

General support until

Extended support until

Self-support from

WipeDrive Erasure Software

9.7

2022-04-22

2024-03-31

2024-09-302024-10-01

 






WipeDrive VeriDrive 

0.7

2022-04-22

2024-03-31

2024-09-302024-10-01

 






WipeDrive Detalys 

1.1

2022-04-22

2024-03-31

2024-09-302024-10-01






WipeDrive Asset Discovery

0.1

2022-04-22

2024-03-31

2024-09-302024-10-01

...