When printing labels either as part of a workflow or manually from the device information window when running the Blancco Mobile Diagnostic & Erasure application on an Apple system the error "Printer can not print with specified papersize" can be encountered.


Install the appropriate drivers/software utility for the label printer being used, using the generic drivers included in the Apple OS results in the above-detailed error. Once the appropriate drivers are being used the label will print normally if all other settings and configurations have been completed correctly.

Below you can find links to the driver's section of the three most commonly used printer manufactures websites.

Dymo label printers

Zebra label printers

Brother label printers